11. Handling criticism

When you are working with people, at times you will be criticised while at others you will be required to criticise your colleagues or sub-ordinates. Ensure that you take the criticism constructively and look at it as an opportunity to grow. Similarly, while criticising others shoose your words carefully and keep it professional. Destructive criticism will lead to loss of respect and trust. Let your criticism help the other person grow.

12. IT-preneur

Like an entrepreneur, have a risk-taking attitude. Learn to take responsibility for failures and pride in a job well done.

13. Managing spoil sports

While working in a team there will always be one or two people with a negative attitude.
This attitude can be contagious. Employ tactics to deal with such people and improve motivation.

14. E-tiquette

Keep an eye on your e-mails for proper language. Open up the e-mail with a suitable address and end with a thanking note. Your words should convey the correct meaning and invoke the desired action.

15. Multitasking

As you climb the ladder of success, you will need to handle work from various fields. For example, you will have to interact with your technical team on project success, with the HR department for team appraisal and recruitment, with clients on project requirements or problems etc. Organise and plan to fit in all the required activities into your schedule.


Once you have developed these soft skills along with your technical skills you will find that you are a lot more confident about your capabilities.